We are excited to inform you that we have revamped the visual editor to enhance your overall user experience. The new features include:

• The controls for both the row and the widget are now conveniently placed for easy access
• Controls for moving both rows and widgets
• Controls for showing/hiding both rows and widgets
• Clone widgets functionality
• Support for grid layout

For more detailed information, please refer to the post available on our platform.

Please feel free to reach out to us at support@shopcada.com should you require further assistance during this transition. 

You can set schedule unpublish timer to your content, so the content will auto unpublished at the required date / time. 

The scheduler available for:

1. Products / Gift Box / Gift Card  
   
   
   
   
2. Home Page Banners 
   
   
3. Page Banners 
   
   
4. Dynamic Banners
   
   
5. Message Bar 
   
   
   

Should you need any assistance, please direct your questions to support@shopcada.com.

We've just enabled the Google Tag Manager and Google Analytics 4 (GA4) module for all sites.

If you are still on Universal Analytics (UA), please set up/ migrate your data to GA4 by 30 June 2023. If you require assistance on how to set up a GA4 property for your site, please check out our guide below.

We highly recommend all sites to have Google Analytics for better tracking and understanding of your customers.

Should you need further assistance, please direct your questions to support@shopcada.com and we will do our best to assist you! 

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GUIDE

To find your GA4 Measurement ID:

• Head to your Google Analytics account
• On the left-hand menu, select "Admin"
• Under "Property", select " Data Streams"
• If you don't have a data stream, "Add Stream" and complete the process
• If you do have a data stream, click on the data stream
• Copy the Measurement ID (G-XXXXXXXXXX)
• Head to your Shopcada admin page
• Go to Settings > Tracking
• Insert the Measurement ID under the Google Analytics 4 section

To find your GA4 API Secret:

• Head to your Google Analytics account
• On the left-hand menu, select "Admin"
• Under "Property", select " Data Streams"
• Select the data stream
• Under "Events", select "Measurement Protocol API secrets"
• Click on "Create"
• Copy the "Secret Value"
• Head to your Shopcada admin page
• Go to Settings > Tracking
• Insert the Secret Value in the GA4 API Secret field
  
  
  

"Print Packing List" has been renamed into "Batch Packages Manager".

The new Batch Packages Manager will continue allows you to print packing list and picking list.

On top of that, it will allow you to be able to batch update the packages status using the bulk action.

Currently Download Packages and Upload Packages will be still exists as 2 standalone pages. We will merge these 2 functions into Batch Packages Manager in the near future.

For site with Lazada Marketplace Sync Enabled

We wanted to inform you about an upcoming change we are making to comply with the data security requirements from Lazada.

Effective immediately, we will be masking off personally identifiable information (PII) from orders for all the orders from Lazada that are older than 90 days.

This means that any PII data related to orders from Lazada that are older than 90 days will be removed and replaced with asterisks. This includes information such as customer name, address, and contact details.

Please note that this change will not affect the functionality of the platform, and you will still be able to access all your order information as usual. This change is only to ensure that we are in compliance with the data security requirements from Lazada, and to provide you with an added layer of security.

 
Here are some key updates at Shopcada POS ver 2.4.3.

• Void Order from order history with reason codes

  You will void order from order history.
  You will be able to record reasons for void order.
  Details guide here:
  https://www.shopcada.com/help/shopcada-pos-how-to-void-order
  *We will remove the cancel button from POS Sales Report by 15th Aug 2022 
   

• Exchange Orders process update 

  From the new return module, you will be able to select items for exchange and continue to add exchange items to complete the process.
  No manual exchange credit required.
  https://www.shopcada.com/help/shopcada-pos-how-to-process-order-exchange
   

• Refund via Store Credit

  If you would like to offer refund via Store Credit at your retails outlet, you may refer to this guide:
  https://www.shopcada.com/help/shopcada-pos-how-to-process-order-refund-by-store-credit
   

Please make sure you update your ShopcadaPOS app to latest ver 2.4.3 for the above update. 

If you need further assistance / feedback, please reach us at support@shopcada.com