Dear Sir/ Madam,

I hope you are having a great day!

This is Velle, a Business Development Executive from C&W Services- Contact Centre. I just would like to share our services that you might be interested in hearing for your Customer Service Support. Your business may benefit a lot by leveraging on our cost-effective operating models.

We, the C&W Services offers contact centre services (voice and non- voice) such as handling hotlines for general enquiries, feedback management, event registrations, email and social media monitoring and management. We could also do business continuity where we can support your operations by providing contact centre services even after your working hours. If you will also be needing outreach campaigns to let your customers about a new product or promotions, we could help you with that. May I also highlight that we can also provide continuity support on your team wherein we can handle after office hours calls, overflow call handling and business continuity management. We can do the work for you so you can focus on managing the business.

We create innovative solutions that increase our clients’ productivity today and position them for the future. Exceeding your expectations is our goal; setting the standard for best practices across the globe is the result.

Feel free to contact us for further details.
We look forward to potentially working with you and your company
Thank you very much for your time. Have a good one!